Some benefits of gaining a qualification are:

· it can be an important next step in your career

· it will involve learning new skills and understanding more about the work you do

· a qualification shows that you can do a job according to the standards expected in your industry

· a qualification gives your employers more confidence in your ability and you will probably be more confident in your ability

To gain the Diploma of Frontline Management qualification, you have to demonstrate that you have certain skills and knowledge, or competence. In other words, you have to be assessed as competent in the units that make up this qualification.

As a team leader or supervisor, you may already have gained skills and experience in ‘frontline management’ that can help you to gain the qualification. You may be able to apply for recognition of these existing skills. You can find out more about assessment and recognition by simply calling us on (08) 8373 4853 or visit our web site www.persdevtraining.com

About the BSB51107 Diploma of Management

• This qualification specifies the competencies required to manage teams and individuals in a work place. It requires candidates to:
  plan and initiate alternative approaches to skills or knowledge applications across a broad range of technical and/or management requirements, evaluation and co-ordination

· apply knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others

· participation in development of strategic initiatives as well as personal responsibility and autonomy in performing complex technical operations or organising others. It may include participation in teams including teams concerned with planning and evaluation functions. Group or team co-ordination may be involved

· demonstrate understanding of a broad knowledge base incorporating theoretical concepts, with substantial depth in some areas

· analyse and plan approaches to technical problems or management requirements

· transfer and apply theoretical concepts and/or technical or creative skills to a range of situations

· evaluate information, using it to forecast for planning or research purposes

· take responsibility for own outputs in relation to broad quantity and quality parameters

• take some responsibility for the achievement of group outcomes

Units of Competency within the Diploma of Management

You are required to gain competency in 8 units for this qualification, consisting of 5 specialist (Core) units and 3 extra (Elective) units from the lists below.

The 5 specialist units can be selected from this group:

Customer Service

BSBCUS501A Manage quality customer service

Financial Management

BSBFIM501A Manage budgets and financial plans

Information Management

BSBINM501A Manage an information or knowledge management system

Learning and Development

BSBLED501A Develop a workplace learning environment

Management

BSBMGT502B Manage people performance

BSBMGT515A Manage operational plan

BSBMGT516A Facilitate continuous improvement

Occupational Health and Safety

BSBOHS509A Ensure a safe workplace

Project Management

BSBPMG510A Manage projects

Risk Management

BSBRSK501A Manage risk

Workplace Effectiveness

BSBWOR501A Manage personal work priorities and professional development

BSBWOR502A Ensure team effectiveness

The 3 elective units can be selected from the list below:

Customer Service

BSBCUS501A Manage quality customer service

Financial Management

BSBFIM501A Manage budgets and financial plans

Human Resource Management

BSBHRM402A Recruit, select and induct staff

BSBHRM503A Manage performance management systems

BSBHRM504A Manage workforce planning

Learning and Development

BSBLED501A Develop a workplace learning environment

Management

BSBMGT502B Manage people performance

BSBMGT516A Facilitate continuous improvement

Workplace Relations

BSBWOR501A Manage personal work priorities and professional

development

BSBWOR502A Ensure team effectiveness

A program may look like this:

Five Core units:

BSBWRK509A Manage industrial relations

BSBOHS509A Ensure a safe workplace

BSBPMG510A Manage operational plan

BSBPMG510A Manage Projects

BSBWOR502A Ensure team effectiveness

BSBLED501A Develop a workplace learning environment

Three elective units:

BSBMGT516A Facilitate continuous improvement

BSBFIM501A Manage budgets and financial plans

BSBCUS501A Manage quality customer service

Learning Strategies:

Currently studies are via correspondence.

You will receive a Learner guide for each unit of the course. These guides provide you with a series of structured learning activities that will guide you through the requirements of the unit. Your learning is self-paced meaning you can progress at your own rate. You will be required to access and research information from the internet. Details of the web addresses and processes will be provided.

You will also have access to one of PDT’s qualified trainers or “coach”, who will be available either by email, web forum or telephone to support your ongoing learning needs.

About your Coaches:

PDT coaches are very experienced and are selected due to the fact that they possess all of the following:

· Significant experience within management and the training industry

· A desire and commitment to help people achieve their goals

· Personally hold the Diploma of Management

Each student is personally inducted into the program by their coach so that the student understands learning and assessment processes.

How do I Enrol?

Please contact Personnel Development & Training by

Email: pesdev@bigpond.com or

Telephone 08 8373 4853 and we will forward an Enrolment Form to you.